Refund policy

All purchases from milk_shake are covered by our 30-day No Quibble returns policy. 

please contact us here https://www.milkshakehaircare.co.uk/contact/ with your order number and confirmation of return.

Return your unused product within 30 days of receiving it to receive a full refund.

We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we can not issue a refund for lost or damaged items.

REGRETTABLY, WE ARE UNABLE TO COVER THE POSTAGE COSTS OF RETURNS.

RETURNS ADDRESS

Red Hot Products Ltd

Unit 3-4, Jacks Way

Hill Barton Business Park

Clyst St Mary

Exeter

EX5 1FG