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FREE delivery on orders placed over £30   (*UK Mainland only)

Delivery and Returns

Delivery Information: Service Updates and Shipping Restrictions

Service Updates

 

 

 

Shipping Restrictions

 

All services within the UK are running as normal.

 

Delivery Information: UK and Channel Islands

Delivery times are based on orders placed before 10am GMT Monday-Friday. Business days exclude Weekends and UK Bank Holidays.

Standard Delivery UK

 

£4.95

1-3 working days

Delivered on a tracked service with Parcelforce

Free for orders over £30

 

Standard Delivery Scottish Highlands

 

£15.49

3-5 working days

Delivered on a tracked service with DPD

 

Standard Delivery Scottish Offshore

 

£14.99

3-5 working days

Delivered on a tracked service with Parcelforce

 

Standard Delivery Northern Ireland

 

£14.99

3-5 working days

Delivered on a tracked service with DPD

Standard Delivery Channel Islands

 

£20.99

3-5 working days

Delivered on a tracked service with Parcelforce

 

Standard Delivery Isle of Man

 

£6.49

3-5 working days

Delivered on a tracked service with Parcelforce

 

Standard Delivery Scilly Isles

 

£21.49

3-5 working days

Delivered on a tracked service with Parcelforce

 

Delivery FAQS

When will I receive my delivery?

 

You can track your parcel here: https://www.parcelforce.com/track-trace

 

What if I am not at home to sign for my order?

 

After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up by going to our redelivery page.

Adjust the delivery of your parcel here: https://www.parcelforce.com/redelivery#/

 

Returns Policy

All purchases from milk_shake are covered by our 30-day No Quibble returns policy. Please email info@red-hotproducts.com with your order number and confirmation of return.

Return your unused product within 30 days of receiving it to receive a full refund.

We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we can not issue a refund for lost or damaged items.

REGRETTABLY, WE ARE UNABLE TO COVER THE POSTAGE COSTS OF RETURNS.

Returns address

Red Hot Products Ltd
Unit 3-4, Jacks Way
Hill Barton Business Park
Clyst St Mary
Exeter
EX5 1FG


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feel free to get in touch through our Contact Form.

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